// NDPTC Course Information
// Course Description
|Course Title:||Social Media Tools and Techniques (PER-344)|
|Status:||FEMA Certified. This course is now listed in the FEMA National Training and Education Division (NTED) Catalog.|
This eight-hour performance-level course is designed to provide participants with the knowledge and skills to use social media tools and techniques for intermediate-level messaging, strategy, and increased situational awareness. This course builds upon the existing PER-304 Social Media Applications for Disaster Management course by providing participants with a more in-depth training in the use of strategy, tools, and messaging techniques for social media. It goes beyond the implementation of the most popular tools and strategies and helps social media managers expand their organization’s social media presence in various platforms to different audiences, in partnership with other agencies and organizations. This course will also give participants a better understanding of data mining and crowdsourcing techniques through practical activities and discuss potential uses for data visualization and mobile apps.
Participants will participate in group discussion and activities throughout the course that reinforce the use of social media tools for disaster management. In these activities, participants will apply their knowledge of the presented materials to build up to the final facilitator-led comprehensive activity.
At the conclusion of this course, participants will be able to:
|ASFPM Credits||6.5 Continuing Education Credits|
|IACET Credits||0.6 Continuing Education Units|
|IAEM (E/G) Credits||8.0 Emergency/General Management Training Credit Hours|
PER-304 Social Media for Disaster Response and Recovery, or equivalent operational knowledge of Facebook, Twitter, and Instagram
Recommended courses include: IS-42, IS-100, IS-200 and IS-700
1) Participants will be required to bring their own laptop or wi-fi enabled device to the training session for the hands-on exercises.
3) Participants must have Twitter, Facebook and Instagram account prior to attending the course.
2) This course conducts a pre-test, post-test, and course evaluation online.
|Delivery Method:||Instructor Led. If you are interested in having this course delivered in your area, please contact your State Administrative Agency (SAA) through the FEMA Emergency Management System. Step-by-step instructions are available at: https://www.firstrespondertraining.gov|
|Max Enrollment:||30 - 40 participants|
|Costs:||The cost of developing and delivering training is covered by a cooperative agreement with the Department of Homeland Security (DHS) and the Federal Emergency Management Agency (FEMA). There is no cost to the individual for taking the course. we do not cover the cost of travel or lodging to attend training.|