skip to main content

Course Catalog

// Course Description

Course Title: Leveraging Tools for Coordinated Community Disaster Communications (AWR-329)
Status: FEMA Certified. This course is now listed in the FEMA National Training and Education Division (NTED) Catalog.

As recent disasters have demonstrated, maintaining a strong and redundant communications infrastructure is integral to the coordination of response and recovery efforts. This course provides participants with the opportunity to gain valuable information that will assist in improving the communication capabilities of their community by introducing various tools and strategies that can be integrated into community communication plans. The course will enhance the participant’s ability to leverage coordination among
community organizations and resources to ensure effective communications before, during, and after a disaster. Participants will explore the community and the related
hazards to find the communication needs and assets. The course will focus on the information needs and requirements of different groups in an emergency and the
importance of communicating with different groups at different times. Practical exercises provide the opportunity to evaluate the various tools available to affect
communications and analyze communication systems, technologies and products to use.

The goal of this course is to help participants to understand the importance of communication, with different groups at different times, and evaluate the various tools available to effect communciation.

Course Modules include:

  • Review of Informational Needs
  • Communication Hardware and Software Tools



Target Audience:
  • Government Administrative

  • Emergency Management

  • Fire Services

  • Law Enforcement

  • Emergency Medical Services

  • Public Health

  • Citizen/Community Volunteer

  • Private Sector / Corporate Security and Safety

  • Other
Learning Objectives:

At the conclusion of this course, participants will be able to:

  1. Describe, articulate, and respond to the communication needs of various community entities,
  2. Identify and understand the benefits and limitaitons of various communication hardware and software systems.
Contact Hours: 4
ASFPM Credits 3.5 Continuing Education Credits
IACET Credits 0.3 Continuing Education Units
IAEM (E/G) Credits 4.0 Emergency/General Management Training Credit Hours
Type: Awareness





Provider: UH-NDPTC
Delivery Method: Instructor Led. If you are interested in having this course delivered in your area, please contact your State Administrative Agency (SAA) through the FEMA Emergency Management System. Step-by-step instructions are available at:
Max Enrollment: 30 - 40 participants
Test Requirements:
  • Pre-test to be completed PRIOR to the course. Assists to assess familiarity with the course subject material.
  • Post test to be completed at completion of course. To receive a FEMA issued Certificate of Completion, a post test score of at least 70% must be obtained.
Costs: The cost of developing and delivering training is covered by a cooperative agreement with the Department of Homeland Security (DHS) and the Federal Emergency Management Agency (FEMA). There is no cost to the individual for taking the course. we do not cover the cost of travel or lodging to attend training.