Course Catalog

// Course Description

Course Title: Social Media for Natural Disaster Response and Recovery (PER-304)
Status: FEMA Certified. This course is now listed in the FEMA National Training and Education Division (NTED) Catalog.
Description:

This course focuses on the use of social media in disaster preparedness, response, and recovery.  Social media has shown to help people communicate and collaborate about events as the events unfold.  Social media can provide rapid and immediate real-time information about events that helps provide greater situational awareness leading to better decision making.  Participants are provided with the knowledge and skills to integrate social media into their current communication plans. The course defines social media and its uses and identifies the tools, methods, and models to properly make use of social media in the context of disaster management and provides the information and hands-on experience necessary to help the participants’ create social media disaster plans.

Course Modules include:

  • Introduction to Social Media
  • Understanding the Use of Social Media and Disaster Management
  • Implementing Different Social Media Platforms for Disaster Management
  • Facebook Hands-On
  • Twitter Hands-On
  • Crowdsourcing & Data Mining
Target Audience:
  • Government Administrative

  • Emergency Management

  • Fire Services

  • Law Enforcement

  • General Public

  • Citizen/Community Volunteer

  • Public Works

  • Private Sector / Corporate Security and Safety

Contact Hours: 8
ASFPM Credits 6.5 Continuing Education Credits
IACET Credits 0.6 Continuing Education Units
IAEM (E/G) Credits 8.0 Emergency/General Management Training Credit Hours
Type: Performance
Prerequisites:

None

Requirements:
  1. Participants will be required to bring their own laptop or wi-fi enabled device to the training session for the hands-on exercises.
  2. Participants must have Twitter, Facebook, and Instagram accounts and be able to post test messages on these accounts.
  3. This course conducts a Pre-test, Post-test, and Course Evaluation online. If you do not have an online account prior to the class start date, you may not be able to participate in the class.
Provider: UH-NDPTC
Delivery Method: Instructor Led. If you are interested in having this course delivered in your area, please contact your State Administrative Agency (SAA) through the FEMA Emergency Management System. Step-by-step instructions are available at: https://www.firstrespondertraining.gov
Max Enrollment: 30 - 40 participants
Test Requirements:
  • Pre-test to be completed PRIOR to the course. Assists to assess familiarity with the course subject material.
  • Post test to be completed at completion of course. To receive a FEMA issued Certificate of Completion, a post test score of at least 70% must be obtained.
Costs: The cost of developing and delivering training is covered by a cooperative agreement with the Department of Homeland Security (DHS) and the Federal Emergency Management Agency (FEMA). There is no cost to the individual for taking the course. we do not cover the cost of travel or lodging to attend training.